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FAQ

FAQ

FAQ

  • Q What are your payment terms?

    A
    Our standard payment terms are cash payment or direct wire transfer (T/T). For long-term cooperative customers or large-volume orders, we can negotiate more flexible payment terms (such as L/C) based on mutual trust.

  • Q Can we print our own logo on the products?

    A
    Yes, we can print your logo on the products. Please provide your logo design file (in high-definition formats such as AI, PSD or PNG), and we will confirm the printing effect and details with you before production.

  • Q Can you provide product samples?

    A
    Yes, we can provide samples for your inspection and test. The sample fee and shipping cost can be negotiated, and we will return the sample fee to you if you place a formal order later.

  • Q Do you provide free spare parts?

    A
    Yes, we provide free spare parts appropriately according to the order quantity and product type, to help you deal with possible minor problems during use and reduce your after-sales costs.

  • Q What kind of packaging do you use for products?

    A
    We adopt standard export carton packaging, which is sturdy, moisture-proof and shock-proof, effectively protecting products during transportation. Customized packaging is also available according to your requirements.

  • Q What are your core competitive advantages?

    A
    1）Cost advantage: As a direct manufacturer, we eliminate intermediate links, which enables us to provide highly competitive prices while ensuring product quality.
    2）Quality advantage: We have a strict quality control system, with professional quality inspectors conducting full-process inspections from raw material procurement to finished product delivery, ensuring stable and reliable product quality.
    3）Supply chain & customization advantage: Our supply chain is mature and responsive, which can quickly respond to your order needs. We also have strong customization capabilities to meet your personalized product requirements.
    4）Service advantage: We provide professional pre-sales consultation to help you choose suitable products, and efficient after-sales support to solve your problems in a timely manner, ensuring a worry-free cooperation experience.

  • Q What is your production lead time?

    A
    The standard production lead time is 5 working days. For large-volume orders, customized orders or special requirements, the lead time will be properly adjusted and confirmed with you in advance.

  • Q What is your Minimum Order Quantity (MOQ)?

    A
    Our standard Minimum Order Quantity (MOQ) is 100 units. For bulk orders or customized orders, we can negotiate the MOQ based on your actual needs.

  • Q Do you accept OEM/ODM orders?

    A
    Yes, we warmly accept both OEM and ODM orders. We have a professional R&D and production team that can customize products according to your specific requirements, including product design, specifications, packaging and logo.

  • Q What are your main target markets?

    A
    Our main markets cover Southeast Asia, North America, Africa and Western Europe. We have rich experience in exporting to these regions and are familiar with the relevant market standards and import requirements.

Yiquan Electric Appliance Technology
With full in-house R&D and production capabilities for core components, the company proudly owns two leading water purification brands: Jinli and Milter.
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